AT&T Wireless Live Chat

How to chat with AT&T Wireless by GetHuman

Live Chat with AT&T Wireless Agents
http://www.att.com/econtactus/
Current Wait: 63 mins (avg 52)
Hours: 24 hours, 7 days
Select an Option for step 1 and 2 and 'Chat' will be an option in step 3
Why did you want to chat with AT&T Wireless?

Topics from recent customer chat windows

The battery in my phone caught on fire
Can dial out calls but cannot receive calls. It goes to someone else's phone.
I was already on with At&T technical support and they disconnected without the issue be...
Change my plan to my name
My brother, Tod Orso, passed away, and I would like to get his cell phone disconnected...
I need to activate a new line of service
I’m having problems activating a new line of service on an iPhone **
I am having problems activating a new line of service on a brand new iPhone ** pro max.
My internet is suspended and I need to return my cable equipment, my girlfriend and I a...
I need help talking to somebody. Why is this so hard?
Someone changed my wireless plan and I need assistance
Outstanding balance on credit report and I do not know what this is. *I have not had AT...
My credit report is showing an outstanding bill and I don’t know what it is. It is havi...
My monthly bill is drastically incorrect. I am an AT&T employee and should not be even...
Help me with my issue

AT&T Wireless Live Support Statistics

Live chat starting pointhttp://www.att.com/econtactus/
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:45pm
Average wait52
Current wait63
Rank (overall)4
Alternate methodsphone or chat or web or facebook
Quality of communication73%
Quality of help44%
Customer votes71,337
Information last updatedThu Dec 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-331-0500

Chatting with AT&T Wireless Customer Service

Live chat with AT&T Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T Wireless because 72,204 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.att.com/econtactus/ are used to handling Overcharges on my account, Billing issue, Complaint, Change or cancel service, Service or technical issue and other customer service issues. When you chat with AT&T Wireless agents, they are most likely chatting with you from their call center located in India or Philippines or Montana or Colorado. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T Wireless

While AT&T Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 14 ways to get in touch with them. The best phone number for AT&T Wireless is their 800-331-0500 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AT&T Wireless and GetHuman affiliated?

GetHuman and AT&T Wireless have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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AT&T Wireless Contact Info

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