Amazon Live Chat

How to chat with Amazon by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Login, describe problem in steps 1 & 2, click "Chat" button lower right
Why did you want to chat with Amazon?

Topics from recent customer chat windows

My one orders is came but not sote my mobile phone cover in short Samsung ***So I can't...
Different item*Bluetooth *Plus one
ID***-*******-*******
orderID***-*******-*******
Please help me Amazon customer *********
I cannot seem to get my Amazon account back.
I cannot download free apps on my firestick because it says I don't have an address on...
Since you like to mislead people I am done purchasing anything from your stores it's a...
I bought a *** dollar gift card and sent it to my husband who is in the army, he said h...
I have Amazon Prime WFM orders which will be delivered tomorrow.I am trying to add some...
Long time Kindle owner. Am visually impaired, read mostly via text to speech. When li...
My mother received an amazon package she did not order. We are worried someone is mess...
I ordered with a site called Beatsopro.com that on the site states that all items are s...
I got the home it said the package was delivered. There's no package here what should I do
Help me with my issue

Amazon Live Support Statistics

Live chat starting pointhttps://www.amazon.com/gp/help/contact-us/general-questions.html
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:30pm
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or email or chat or web or facebook or twitter
Quality of communication44%
Quality of help38%
Customer votes20,812
Information last updatedTue Dec 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-280-4331

Chatting with Amazon Customer Service

Live chat with Amazon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Amazon about. We can usually help ensure a better outcome. This is the best way to live chat with Amazon because 1,820,712 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Amazon usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.amazon.com/gp/help/contact-us/general-questions.html are used to handling Return an Order, Missing Delivery, Refund an Order, Dispute a Charge, Can't Login and other customer service issues. When you chat with Amazon agents, they are most likely chatting with you from their call center located in Arizona or Washington or North Carolina or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Amazon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Amazon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Amazon

While Amazon does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Amazon is their 888-280-4331 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Amazon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Amazon and GetHuman affiliated?

GetHuman and Amazon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Amazon Contact Info

Which Companies Offer Chat-based Customer Service?

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
国产亚洲中文日韩欧美综合网_国产欧美亚洲综合第一页_国产欧美日韩亚洲第一页