Comcast Live Chat

How to chat with Comcast by GetHuman

Live Chat with Comcast Agents
https://www.comcastsupport.com/ChatEntry/
Current Wait: 5 mins (avg 5)
Hours: Mon-Fri 7am-8pm, Sat 8am-5pm EST
Live chat with Comcast customer service - relatively quick and easy real-time help from Comcast.
Why did you want to chat with Comcast?

Topics from recent customer chat windows

Want to get the internet in my home
Internet not working properly
Transference of Lifeline and Link-up benefits to Xfinity service
Our acct has been on vacation hold since May. In Oct they put us on regular service. As...
I cannot access my bill because I am still listed as a secondary on my ex’s account but...
Intended to cancel service at old house and start new service at new house but instead...
my husbands email has been hacked ..he has lost all his emails and people in his contac...
WiFi is crashing while I’m playing my ps* n it’s been doing it a lot while I’m in a gam...
My WiFi service went out last night
Just want to give a different credit card
Look. I just wanted to talk with a person .*I pay you and it is unbelievably have d jus...
My mother passed away ** July **** of natural causes not, she was **** years old, and s...
new service to be installed today. Desire recommendation for wifi modem to purchase an...
*.Recommendation for wifi modem for gig speed service to be installed today**.switching...
Help me with my issue

Comcast Live Support Statistics

Live chat starting pointhttps://www.comcastsupport.com/ChatEntry/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to chat9:30am
Average wait5
Current wait5
Rank (overall)3
Alternate methodsphone or chat or twitter or web
Quality of communication33%
Quality of help77%
Customer votes60,597
Information last updatedWed Dec 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-266-2278

Chatting with Comcast Customer Service

Live chat with Comcast by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Comcast about. We can usually help ensure a better outcome. This is the best way to live chat with Comcast because 331,158 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Comcast usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.comcastsupport.com/ChatEntry/ are used to handling Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service and other customer service issues. When you chat with Comcast agents, they are most likely chatting with you from their call center located in South Carolina or Pennsylvania or Colorado or New Hampshire. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-8pm, Sat 8am-5pm EST. It's hard to tell if companies like Comcast offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Comcast with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Comcast

While Comcast does offer live chat as a way to get help, they also have a phone number. In total, there are 15 ways to get in touch with them. The best phone number for Comcast is their 800-266-2278 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Comcast? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Comcast and GetHuman affiliated?

GetHuman and Comcast have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Comcast Contact Info

More ways to chat with Comcast

Customer ServiceLive Chat

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