IRS Live Chat

How to chat with IRS by GetHuman

Current Wait: 20 mins (avg 17)
Hours: Mon-Fri 8am-8pm EST
Online customer service chat
Why did you want to chat with IRS?

Topics from recent customer chat windows

still pending need answers
Can i claim **** in eye surgery
I never received my stimulus and I have no idea why?
The address on my account is wrong and i was wanting to know if I have any other lost m...
I received a letter for a penalty on my taxes
**** Refund not received
Never got my first stimulus payment but it was approved I need to get my money
Need my stimulus check to be mailed. My bank account is closed. So I can not direct deposit
My refund did not come * weeks after filing. Cannot find any status information on
I didnt recived my payment
I mailed off three years of tax returns and would like to know if they have been received.
I need to update my information on file with the irs for direct deposits. The informati...
Change of Address, lived in Georgia but now live in California.
My account is closed that I received my income taxes on last year. How did I change to...
Help me with my issue

IRS Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-8pm EST
Best time to chat1pm
Average wait17
Current wait20
Rank (overall)8
Alternate methodsphone or chat or web
Quality of communication71%
Quality of help42%
Customer votes25,484
Information last updatedFri Dec 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-829-1040

Chatting with IRS Customer Service

Live chat with IRS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with IRS about. We can usually help ensure a better outcome. This is the best way to live chat with IRS because 2,306,316 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case IRS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Track My Refund, Setup Payment Arrangement, Missing Refund, Ask For Tax Help, Order a Transcript and other customer service issues. When you chat with IRS agents, they are most likely chatting with you from their call center located in Utah or New York or Tennessee. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like IRS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting IRS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting IRS

While IRS does offer live chat as a way to get help, they also have a phone number. In total, there are 13 ways to get in touch with them. The best phone number for IRS is their 800-829-1040 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact IRS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are IRS and GetHuman affiliated?

GetHuman and IRS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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IRS Contact Info

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