Sprint Live Chat

How to chat with Sprint by GetHuman

Live Chat with Sprint Agents
Current Wait: 24 mins (avg 15)
Hours: Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST
Click "Chat now"
Why did you want to chat with Sprint?

Topics from recent customer chat windows

I need to discuss my sprint bill. I have questions about my bill and charges that don't...
I need my account number
I call any number and ALL calls are dropped. I hear rings, however, the calls are drop...
I was supposed to be billed for *phones on the nov.** generated bill. I was not. I call...
I had lowered my bill, then you charged my account the wrong amount and I was unaware o...
Was on chat line going through several people finally sales supervisor offered buy one...
i would like to activate a phone
I would like to know how I go about getting a chime account and putting just money on i...
Need a new SIM card. Was told by store I need a part number beginning with SIM. I hav...
Help me my vivo mobile APN Settings problem instrling
I want to get phone service with you and cut down on my wait time. I want to keep my ph...
I have a sprint samsung galaxy s**e thats inactive and I'm trying to unlock it so I can...
I need an uicc unlock code for carrier swap
My auto pay is off can I get it back on.
Help me with my issue

Sprint Live Support Statistics

Live chat starting pointhttp://www.sprint.com/landings/chat/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST
Best time to chat1pm
Average wait15
Current wait24
Rank (overall)4
Alternate methodsphone or chat or twitter or web
Quality of communication73%
Quality of help36%
Customer votes31,165
Information last updatedThu Dec 24 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-211-4727

Chatting with Sprint Customer Service

Live chat with Sprint by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Sprint about. We can usually help ensure a better outcome. This is the best way to live chat with Sprint because 135,576 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Sprint usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.sprint.com/landings/chat/ are used to handling Cancel Service, Payment Arrangement, Lost or Stolen Phone, Update Account Info, Device Support and other customer service issues. When you chat with Sprint agents, they are most likely chatting with you from their call center located in Colorado or Kansas or Texas or Oklahoma. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST. It's hard to tell if companies like Sprint offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sprint with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Sprint

While Sprint does offer live chat as a way to get help, they also have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Sprint is their 888-211-4727 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sprint? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Sprint and GetHuman affiliated?

GetHuman and Sprint have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Sprint Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!