Contact DirecTV

The best of the 11 ways to get in touch with DirecTV by GetHuman

DirecTV Phone Number
888-238-3712 · Customer Service
GetHuman features available:
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  • Current hold time
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  • Fastest way to talk to a real DirecTV rep
  • Pro tips & talking points
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DirecTV Live Chat
DirecTV customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted DirecTV:

New channels sports package
I'm currectly getting a monthly discount on my account.*If I change my current programm...
Tv turns on but only lets the feature show last about ** seconds then goes black
I have been trying for hours to make a bill extension
I called last week and spoke to a customer service rep and told him that I'd be making...
My service had been on temporary hold with Directv . We are out of the country. I was j...
Update my account. I want to change my viewing package for a less expensive onr
**-**-** the movie was Meg my granddaughter tried to watch it and before I could turn i...
On **-**-** my granddaughter from out of town was visiting and she wanted to watch Meg...
Need to add service contract that’s it ***-***-****
Nov. **, **** statement increased by $**.** over Sept. **, **** statement. Bill should...
address to return my DirecTV box in Arkansas?
Somehow I click discovery channel and I want to cancel Discovery now, How do I do this?
I would like to cancel HBO on my account!!*My name is Katherine Seabaugh *Address...
How can I get a new remote? The buttons are not working very well. The remote may be o...
More customer issues

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DirecTV contact information - compared

Above are our top recommendations for how to contact DirecTV, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact DirecTV by looking at which ones are the fastest and which ones other customers recommend the most for solving DirecTV customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DirecTV across the following mediums: Phone, Chat, Facebook, Twitter, Web.

Phone number / contactWaitVotes
Customer Service
< 1 min325
Customer Service
3 mins564
Live Chat
Customer Service
3 mins1600
National Accounts
3 mins1285
Customer Service
20 mins1830
New Customer Concierge
< 1 min1385
52 mins1730
Customer Service
17 mins2421
Customer Service
< 85 hrs687
Moving & Address Change Concierge
< 1 min1379
Deals & Packages Concierge
< 1 min886

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