Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Set up new account but playstation store has no content, unable to download fortnight s...
Can't see my ps* voucher top up number
I have a bannd without any wrong from my side and I have a good staff from my friends I...
I got a gift card for $*** psn but when I use it it gives an error that it's not valid...
I can’t get my PS* online
I bought playstation plus for my account and it’s currently saying i don’t have plus
Can I transfer funds from one account to another ?
I bought ** dollars worth of dlc on cod bo* zombies maps and i go to the store and it s...
Gift card code is scratched off and the digits seemed like they were rubbed off
Wont conect will keep flashing blue and when pluged in has yellow light
PS* controller not syncing
Ps* keeps freezing on different games
I scratched off my PlayStation gift card code
I have a new ps* and bought a new ***hz monitor but the ps* doesnt recognize my brand n...
I was signed out my PlayStation network and I don’t have access to mobile phone to get...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Customer Service
2 mins574
Online Help
Customer Service
< 10 hrs2569
@AskPlayStation
Customer Service
55 mins1521
Live Chat
Customer Service
20 mins1574

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