Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Customer Service
GetHuman features available:
  • Best alternatives to phone
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  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

Investigating packages not received...need detailed tracking information.**Please advis...
I put the wrong address and I went to the address I put they said they didn’t have the...
Missing a package that is stuck in Chantilly since November **th
When will UPS pick up this RETURN package. It was damaged. This is the number I was giv...
correct address on tracking number *Z********************* Stockton Blvd*Suite ****Sacr...
My package was supposed to be delivered december **th. I haven't received any updates o...
A package that was supposed to be delivered on Monday was rescheduled for a later date...
Want to know where my package is
I want to have my package held for pickup
I want to compliment one of your seasonal help.
I lost the tracking number ticket for the dropoff locker where ups left my package. It...
A package was supposed to be delivered on Monday the **st. It has since been reschedule...
Need to change the address for package
I did not put numbers on my street address so the delivery is on hold
Are people having a hard time getting paying for shipping labels online at this time?
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
800-742-5877
Customer Service
3 mins825
https://ups6.custhelp.com/app/other/
Customer Service
3 mins808
877-289-6418
Online Shipping and Tracking
20 mins1039
800-811-1648
Billing
2 mins1079
800-457-4022
Tracking
10 mins1566
facebook.com/ups
Customer Service
10 mins2305
custsvccaen@ups.com
Customer Service
< 54.5 hrs750
Online Help
Customer Service
< 10 hrs1464
@ThomasAtUPS
Customer Service
2 mins1542
Online Help
Customer Service
< 2 hrs797
800-477-7080
Accounts Receivable
2 mins2397
800-782-7892
International Customer Service
15 mins1511

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