Contact US Postal Service

The best of the 11 ways to get in touch with US Postal Service by GetHuman

US Postal Service Phone Number
800-275-8777 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real US Postal Service rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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US Postal Service Live Chat
Unfortunately, US Postal Service does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted US Postal Service:

***********************where is the package!
I need to request a return to sender
I need an assistance with my international package sent abroad
I am trying to figure out exactly where my package is. I paid * days shipping over a we...
Need my package shipped to different address because I put the wrong address when shipp...
Missing package, hasn’t been scanned in * weeks. Need an update. Please help.
My package doesn’t have an update tracking status after several days
My package sent to Illinois with *day priority mail on Saturday but still didn’t receiv...
My package was delivery attempted
Missing package since December *. No tracking available
My tracking hasn’t been updated in * days
I never received my package
I received text today that my packages where delivered "in or at mailbox " Dec **rd..*N...
My package is not here the mail man already ran and did not bring it today
Tracking info hasn’t updated
More customer issues

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US Postal Service contact information - compared

Above are our top recommendations for how to contact US Postal Service, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact US Postal Service by looking at which ones are the fastest and which ones other customers recommend the most for solving US Postal Service customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact US Postal Service across the following mediums: Phone, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
800-275-8777
Customer Service
7 mins3000
800-610-8734
Non-Postal Individuals
21 mins897
800-344-7779
Technical Support
38 mins197
facebook.com/USPS
Customer Service
69 mins1370
800-222-1811
Tracking
38 mins2605
uspstechnicalsupport@mailps.custhelp.com
Customer Service
< 69 hrs1494
Online Help
Customer Service
< 38 hrs2317
@USPSConnect
Customer Service
69 mins2492
https://store.usps.com/store/
Customer Service
< 46.5 hrs871
866-974-2733
Accounting Help Desk
13 mins2689
415-822-7157
International Customer Service
20 mins2107

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GetHuman does not work directly with US Postal Service's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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