UPS Email

Emailing UPS Customer Support by GetHuman

custsvccaen@ups.com
Customer Service Email
Average reply: (54.5 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
Why do you want to write to UPS?

Customers recently wanted to email UPS about the following:

my package has been at ups since december *
My husband and I received a package yesterday last night and it does not belong to us a...
Where is my package.the tracking **z**v**f*********
i want payrolls mailing address
Package needs to be reattempted Saturday
Late last month, I ordered a nintendo switch lite off of Mercari. The seller shippied t...
I'd like to cancel my pickup request but I can't find it in my account.
Package not dropped off because I wasn't there to sign what do I need to do to change t...
I am tracking a card that wa supposed to arrive yesterday and I never received it. When...
Order Tracking Number: **********************
Need to change delivery date.
I need to find my boxes they are extremely late

Help me with my issue

UPS Email Support - by the Numbers

Email addresscustsvccaen@ups.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait54.5
Rank (overall)7
Alternate methodsphone, chat, facebook, email, web, twitter
Quality of communication83%
Quality of help55%
Customer votes776
Information last updatedThu Dec 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-742-5877

UPS Customer Service Email

Email UPS customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for UPS customer service. This information is according to 157,950 GetHuman users who are also UPS customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, UPS customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling UPS at their 800-742-5877 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Lost Package. When you email UPS one of their customer service agents sitting in one of their call centers, likely located in Michigan, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like UPS by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting UPS

UPS provides customer service by email and also by phone. There are 12 ways to reach UPS across 6 communication modes: phone, chat, facebook, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for UPS customer support is 800-742-5877. With our free tools, you can check out the current wait time for UPS and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best UPS customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact UPS currently.

What's the connection between UPS and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer UPS's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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