Amazon Help Pages

Amazon Customer FAQ, Forum, and Online Help Desk

Amazon Help @
Customer Help
Average time to fix: (6.85715 hours)
Busiest time: 2:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Amazon help topics searched

I am repeatedly receiving a call stating that my $***.** order from Amazon is being pro...
I received an item I did not order. My name on a shipping label on one side of package...
Not able to change custom delivery date because of Amazon broken system
I need Amazon Delivery Franchise in my area
i want to order a LARGE PRINT book "maybe you should talk to someone" by
Hello sir*mam*My mname is Rajeev Singh. I have completed a hindi language feature film...
J'ai *t* arnaqu*. Pouvez-vous arr*ter * cartes de *** $ qui portent les codes suivants...
I bought several gift cards in the $** or **$ denominations. How do I know which is whi...
The Panasonic baby monitor that was given as a gift * months ago is no longer working...
I just received a message supposedly from AMAZONstating that if I did not want an order...
I’ve had amazon Prime for years and am unable to get on my tv
Gift card voucher number cannot be read, can I use the serial number instead?
Gift card voucher with indistinct number which we cannot use?
Dear sir or madam,**I made an appeal for verifying my identity and reactivate my seller...
I have had several orders expire, even though my manager approves them. How can we fix...
I want to buy ncert books in Amazon but here cash on delivery is not available COD is n...
Sir hamne wing earphone is order **** ***** **** order diya order ho gaya par technical...

Get help with my issue

Amazon Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time6.85715
Rank amongst all ways to reach them4
Other means of communicationphone, email, chat, web, facebook, twitter
Communication customer rating76%
Quality of help rating61%
Votes for online help2,733
When this was last updatedWed Dec 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-280-4331

Amazon Help Pages: What to Know

This is the Amazon help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Amazon's best customer help page or faq or forum, this is the best entry point according to 1,820,712 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-280-4331) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Amazon agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Amazon: General Information

Amazon has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Amazon using 6 different media: phone, email, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-280-4331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Amazon.

Do Amazon and GetHuman work together?

GetHuman has no relationship with Amazon and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Amazon Contact Info

Other Amazon Help Pages

Customer Service

Other Company Help Desks

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!