Verizon Wireless Help Pages

Verizon Wireless Customer FAQ, Forum, and Online Help Desk

Verizon Wireless Help @ verizonwireless.com
Customer Help
Average time to fix: (18.8462 hours)
Busiest time: 2pm
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Recent Verizon Wireless help topics searched

I need to check the status of a ticket. The ticket number is ******* for missing items...
Turn my phone on an new number
A problem with payment. I need to speak with a representative please to resolve this issue.
unwanted texts from unknown* how do i stop them
Add employer discount to account
Have done that. No results. I will pass.
My account has multiple issues. Watches don’t work. Just switched to postpaid but my ac...
We need to talk to an operator about our bills
An order wasn't delivered because they, UPS, said it wasn't a good address. I can't get...
I bought a phone and it wasn't delivered today because they said the delivery address n...
Need help setting up a Verizon phone up. Won't let me add data with the $** card I bought
Can you explain me why my bill is so hi ***’**
I need a refund and they need to send an email to my bank.
Ordered service online*Spoke with a rep*Don’t have my new SIM card
Where’s my new SIM card I ordered weeks ago-and where is the $*** credit for ordering online?
I do not have access to my account number or billing telephone number
I Ordered a Note ** From Best Buy last month. It was delayed in shipment. They emaile...

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Verizon Wireless Online Help at verizonwireless.com - Info & Stats

Help desk addresshttp://www.verizonwireless.com/wcms/contact-us.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time18.8462
Rank amongst all ways to reach them7
Other means of communicationphone, chat, web, facebook, twitter
Communication customer rating93%
Quality of help rating58%
Votes for online help2,595
When this was last updatedFri Dec 25 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-922-0204

Verizon Wireless Help Pages: What to Know

This is the Verizon Wireless help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Verizon Wireless's best customer help page or faq or forum, this is the best entry point according to 179,604 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-922-0204) which we show above. Sometimes when you dig through the various help topics and volumes on verizonwireless.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Verizon Wireless agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Verizon Wireless: General Information

Verizon Wireless has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Verizon Wireless using 5 different media: phone, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-922-0204 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Verizon Wireless.

Do Verizon Wireless and GetHuman work together?

GetHuman has no relationship with Verizon Wireless and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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