AT&T Internet & TV support Phone Number

Hold time now: 120 mins (avg 100)
Best time to call: 8:10am
Free: Call Without Hold Time
New customers: 800-756-0134
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 then 8 then 4 then 2 then 1
This is not the most popular AT&T phone number (it's ranked #3). Most customers call 800-331-0500 for support: Click here for best option

Other customers got on the phone recently because:

Is this Comcast? My brother is disabled and has accidentally blocked my number landline...
I want to cancel my account
I am writing about my internet service. on **-*-**, a tech was supposed to be at my hom...
I need assistance with billing dates and amounts*credit applied for late service start...
Mobile phone, need to set up a billing arrangement
Internet intermittently going out all the time. Already tried resetting modem, need to...
My internet keeps going in and out, I have to restart my modem once a week. Half the ti...
DirecTV was tired off I paid bill in full.
IA week ago I contacted you to unlock my phone *** *** ****. Had a balance on my contra...
I want my refund of **.** that I was charged when at@t sent me the wrong phone. After...
I needed my account number for my ATT prepaid account.
I moved so I need to chang the address on my account also wanting my internet service t...
Internet not working. No internet.
I’m having issues changing my location for ATT TV NOW

Help me with my issue

AT&T Internet & TV support Phone Number 800-288-2020 - Info & Statistics

Phone number to dial800-288-2020
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternet & TV support
Call center hoursMon-Fri 8am-6pm EST
Best time to dial8:10am
Navigate phone maze to a humanPress 0 then 8 then 4 then 2 then 1
Average wait100
Current wait120
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or email or facebook or web or twitter
Quality of communication76%
Quality of help61%
Customer votes64,211
Best phone number800-331-0500
Information last updatedWed Dec 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

AT&T's 800-288-2020 Internet & TV support Number

This AT&T phone number is ranked #3 out of 19 because 220,254 AT&T customers tried our tools and information and gave us feedback after they called. The reason customers call 800-288-2020 is to reach the AT&T Internet & TV support department for problems like Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service. As far as we can tell, AT&T has call center locations in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas and you can call during their open hours Mon-Fri 8am-6pm EST. AT&T has 19 phone numbers and 23 different ways to get customer help. We've compiled information about 800-288-2020 and ways to call or contact AT&T with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T

Calling AT&T at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from AT&T Internet & TV support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with AT&T's Internet & TV support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting AT&T in General

While 800-288-2020 is AT&T's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-331-0500 is their best customer phone number overall, and we have put together a comparison of their 23 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 61% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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