Bank of America Executive Customer Relations Phone Number

704-386-5687
Hold time now: 36 mins (avg 17)
Best time to call: 8:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Executive Customer Relations. Keep dialing 0 at the prompts, and then key in your option when it says "In order to get you to an associate, you must make a valid selection", then press 1
This is not the most popular Bank of America phone number (it's ranked #3). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

I am trying to make purchase from my card and keep getting denied
im new to bank of america do i have to make a deposit to have a card send out
Fraud! Need to stop a transaction that is coming out of my account!
My card seems to not work it keeps being declined when I'm looking on the web on bank o...
Well i talked to support in they e-mail me in here it is in my kids are not having Chri...
I have the wrong phone number on my account and I can set up online banking
I need to you guys to release an order that got canceled from papa John .. ******
I want to know if I can cancel an "in process" auto pay. Amount is incorrect, hoping to...
Pending deposit and reversal not applied to account
Where can I make a deposit to*My son’s account now in *****?
Bank of America has our email address wrong
Tengo problemas con mi cuenta
I need to reset my password for my EDD account
Hello - I'm writing about the fees charged to my account. I am hopeful the bank could...

Help me with my issue

Bank of America Executive Customer Relations Phone Number 704-386-5687 - Info & Statistics

Phone number to dial704-386-5687
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingExecutive Customer Relations
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanFor Executive Customer Relations. Keep dialing 0 at the prompts, and then key in your option when it says "In order to get you to an associate, you must make a valid selection", then press 1
Average wait17
Current wait36
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication81%
Quality of help32%
Customer votes20,358
Best phone number800-432-1000
Information last updatedSat Dec 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 704-386-5687 Executive Customer Relations Number

This Bank of America phone number is ranked #3 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 704-386-5687 is to reach the Bank of America Executive Customer Relations department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 24 hours, 7 days. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 704-386-5687 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Executive Customer Relations can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Executive Customer Relations department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 704-386-5687 is Bank of America's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 81% score for their communication skills and a 32% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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