Chase Mobile Banking Phone Number

Hold time now: 18 mins (avg 7)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This is for web service. Press 0 then 0# then 0
This is not the most popular Chase phone number (it's ranked #2). Most customers call 800-935-9935 for support: Click here for best option

Other customers got on the phone recently because:

I want chase to assist me immediately with the opening of my locked account today since...
my account has been locked i have called your lines several times to unlock it *so sinc...
I forgot my password and my email and phone numbers are old and no longer exist. How do...
***.** unknown charge today. Want to know what it’s for as we did not use today
Brother has passed away. I am the executor. I need to know the process for releasing...
My checking account is declining my attempts to send money through zelle, use my debit...
My transfer is not appearing in the "To" account "From" my Chase transfer
I just got a text that $*** is bring transferred from my account and I did not authoriz...
I need to close a open claim dispute that I have with a merchant that we came to an agr...
Need to close a claim dispute.
I'm trying to open a bank account and I wanted to talk to someone who may be able to he...
Want want to talk to someone about signing up for a checking and savings account
Trying to sign up for an account
Can’t login I’m a new user I didn’t get a account number in my email and it’s saying I...

Help me with my issue

Chase Mobile Banking Phone Number 877-242-7372 - Info & Statistics

Phone number to dial877-242-7372
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMobile Banking
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanThis is for web service. Press 0 then 0# then 0
Average wait7
Current wait18
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication72%
Quality of help79%
Customer votes5,605
Best phone number800-935-9935
Information last updatedSat Dec 26 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Chase's 877-242-7372 Mobile Banking Number

This Chase phone number is ranked #2 out of 5 because 95,778 Chase customers tried our tools and information and gave us feedback after they called. The reason customers call 877-242-7372 is to reach the Chase Mobile Banking department for problems like Card Issue, Dispute a Charge, Get Banking Help, Account Access, Report Fraud. As far as we can tell, Chase has call center locations in Philippines or India and you can call during their open hours 24 hours, 7 days. Chase has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 877-242-7372 and ways to call or contact Chase with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Chase

Calling Chase at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Chase Mobile Banking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Chase's Mobile Banking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Chase in General

While 877-242-7372 is Chase's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-935-9935 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Chase help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!