DHL Phone Number

Calling DHL customer service faster by GetHuman

800-225-5345
Customer service
Current Wait: 161 mins (89m avg)
Hours: Mon-Fri 8am-9pm EST; best time to call: 9:30am
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Reasons customers like you called recently

Need to track my package.
Need to know the location of a package
* weeks since I placed my order. No updates. Need help tracking. *Tracking * is...
It has been almost * weeks since my item shipped. I am having trouble finding out where...
I was waiting on a package to be delivered I was unaware that a signature was required...
I am trying to track a DHL package that was shipped from Germany to USA and receipt is...
Package delivered to the wrong address
Did not receive a package that said delivered
I need to pick up a package at your Compton location.*I cannot wait until Christmas to...
********** ****************************
I want a pick up. I thought it was scheduled for *:** am
My package number **************** hasn’t moved in a week and I’m nervous it’s lost.
tracking * *****************this has been all over the place with delivery dates and no...
I was scheduled to receive a parcel by * pm. Can you pls advise where is my parcel? I h...
I have a package stuck in Calgary. It was in Richmond BC. On its way to Pemberton bc, a...
See more recent reasons for calling

Help me with my issue

Customer Number 800-225-5345 - by the Numbers

Phone number to dial800-225-5345
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0
Average wait
Current wait161
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication77%
Quality of help83%
Customer votes588
Information last updatedFri Dec 25 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

DHL's Best Toll-Free/800 Customer Phone Number

This is DHL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL agent. This phone number is DHL's Best Phone Number because 15,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5345 include Track order, Issue with order, Complaint, Lost package, Make a shipment and other customer service issues. Rather than trying to call DHL we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, DHL has 2 phone numbers. It's not always clear what is the best way to talk to DHL representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DHL - by phone or otherwise

While 800-225-5345 is DHL's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DHL customers, is by calling their 317-554-5191 phone number for their Global Mail Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-554-5191 for Global Mail Customer Service. If you think this information is inaccurate or know of other ways to contact DHL please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DHL.

What is GetHuman's Relationship to DHL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DHL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DHL Contact Info

Other Toll-free & Customer Numbers

Global Mail Customer Service317-554-5191

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