DirecTV Customer Service Phone Number

800-531-5000
Hold time now: 40 mins (avg 11)
Best time to call: 3:15pm
Free: Call Without Hold Time
New customers: 888-238-3712
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
This is not the most popular DirecTV phone number (it's ranked #2). Most customers call 888-238-3712 for support: Click here for best option

Other customers got on the phone recently because:

i need to know why i am no longer getting local channels and I am being asked to purcha...
how will i be able to watch jeopardy that we miss because of the outage of that channel...
New channels sports package
I'm currectly getting a monthly discount on my account.*If I change my current programm...
Tv turns on but only lets the feature show last about ** seconds then goes black
I have been trying for hours to make a bill extension
I called last week and spoke to a customer service rep and told him that I'd be making...
My service had been on temporary hold with Directv . We are out of the country. I was j...
Update my account. I want to change my viewing package for a less expensive onr
**-**-** the movie was Meg my granddaughter tried to watch it and before I could turn i...
On **-**-** my granddaughter from out of town was visiting and she wanted to watch Meg...
Need to add service contract that’s it ***-***-****
Nov. **, **** statement increased by $**.** over Sept. **, **** statement. Bill should...
address to return my DirecTV box in Arkansas?

Help me with my issue

DirecTV Customer Service Phone Number 800-531-5000 - Info & Statistics

Phone number to dial800-531-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours8am-6pm PST
Best time to dial3:15pm
Navigate phone maze to a humanPress 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
Average wait11
Current wait40
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication58%
Quality of help65%
Customer votes46,859
Best phone number888-238-3712
Information last updatedFri Dec 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

DirecTV's 800-531-5000 Customer Service Number

This DirecTV phone number is ranked #2 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 800-531-5000 is to reach the DirecTV Customer Service department for problems like Cancel Account, Dispute a Charge, Service Outage, Technical Support, Payment Inquiry. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours 8am-6pm PST. DirecTV has 7 phone numbers and 11 different ways to get customer help. We've compiled information about 800-531-5000 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DirecTV

Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DirecTV Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DirecTV's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting DirecTV in General

While 800-531-5000 is DirecTV's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-238-3712 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 58% score for their communication skills and a 65% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

DirecTV Contact Info

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