Sprint Collections Department Phone Number

800-808-1336
Hold time now: 25 mins (avg 14)
Best time to call: 3:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Sprint phone number (it's ranked #3). Most customers call 888-211-4727 for support: Click here for best option

Other customers got on the phone recently because:

I had an account wrongfully sent to collections. On my credit report it says that I owe...
I got a text message them at says dial ** on my phone to get sprint and a new passcode...
I want to know if my storage bill is ok not paid until Friday *??????????????
I’m trying to switch from sprint to bark mobile
Want to discuss my phone bill. As I owe double the Amount that I should. Its $*** inste...
I used a code to unlock my phone I want to disable the lock on a Tribune LG *
I have a lock on my phone I want to disable it
My contacts are unable to reach me while I'm traveling. Calls are not coming through t...
I have a phone that is a Samsung A ** and I want to add a line and use it or is a new p...
Have * lines want to cancel one
I live in zip code *****. There is no Sprint coverage. I tried getting a plan and fou...
Looking to add a line to my existing account pay off a existing phone and lease a new o...
I was trying to pay a percentage of my phone bill and see if it would be back on
I am wondering if you have received our check in the mail for payment.

Help me with my issue

Sprint Collections Department Phone Number 800-808-1336 - Info & Statistics

Phone number to dial800-808-1336
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCollections Department
Call center hoursMon-Fri 9am-5pm CST
Best time to dial3:45pm
Navigate phone maze to a humanDirect to human
Average wait14
Current wait25
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or twitter or web
Quality of communication60%
Quality of help75%
Customer votes5,915
Best phone number888-211-4727
Information last updatedSat Jan 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Sprint's 800-808-1336 Collections Department Number

This Sprint phone number is ranked #3 out of 6 because 135,576 Sprint customers tried our tools and information and gave us feedback after they called. The reason customers call 800-808-1336 is to reach the Sprint Collections Department department for problems like Cancel Service, Payment Arrangement, Lost or Stolen Phone, Update Account Info, Device Support. As far as we can tell, Sprint has call center locations in Colorado or Kansas or Texas or Oklahoma and you can call during their open hours Mon-Fri 9am-5pm CST. Sprint has 6 phone numbers and 9 different ways to get customer help. We've compiled information about 800-808-1336 and ways to call or contact Sprint with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sprint

Calling Sprint at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sprint Collections Department can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sprint's Collections Department department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Sprint in General

While 800-808-1336 is Sprint's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-211-4727 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sprint help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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