T-Mobile Corporate Offices Phone Number

425-378-4000
Hold time now: 7 mins (avg 6)
Best time to call: 8:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Ask to be transferred to customer service
This is not the most popular T-Mobile phone number (it's ranked #5). Most customers call 800-937-8997 for support: Click here for best option

Other customers got on the phone recently because:

Need a technical question answered before I go with Tmobile
where do i find email support as my phone does nothing at this time
Error with call block feature
My simple mobile phone was stolen
I am traveling in Venezuela and roaming is not working
I tried porting my number over to At&t. T-Mobile is not allowing number to be ported. I...
I need to change Sim card numbers
I want to port a number to t-mobile
*) T-Mobile Alcatel hotspot speed test extremely slow**) “seal Security”
Issue *)*My Alcatel hotspot speed test is very slow. My WiFi security is “weak security...
i need to ship a device back, but i am not clear on the conditions
I RESTARTED MY PHONE AND NOW I CANT GET INTO CAUSE I FORGOT MY PASSCODE
I want to know the order status for order *CTM***ZSI*****. I was never sent a confirmat...
I have a issue with metro.. in regards to a problem with my internet and phone service...

Help me with my issue

T-Mobile Corporate Offices Phone Number 425-378-4000 - Info & Statistics

Phone number to dial425-378-4000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours3am-10pm PST
Best time to dial8:30am
Navigate phone maze to a humanAsk to be transferred to customer service
Average wait6
Current wait7
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication87%
Quality of help86%
Customer votes6,842
Best phone number800-937-8997
Information last updatedMon Jan 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile's 425-378-4000 Corporate Offices Number

This T-Mobile phone number is ranked #5 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 425-378-4000 is to reach the T-Mobile Corporate Offices department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 3am-10pm PST. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 425-378-4000 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting T-Mobile in General

While 425-378-4000 is T-Mobile's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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