Verizon Customer Service Phone Number

800-837-4966
Hold time now: 35 mins (avg 35)
Best time to call: 8:15am
Free: Call Without Hold Time
New customers: 800-538-2686
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
This is not the most popular Verizon phone number (it's ranked #3). Most customers call 888-910-4366 for support: Click here for best option

Other customers got on the phone recently because:

I ordered from Costco an apple ** pro in October and have not received it or any infor...
Need help connecting old router
Fios internet installation appointment
I want to activate a phone
I recently bought a Samsung phone and am not able to get my verizon.net emails, nor was...
Disney Plus must be cancel a month ago
My router (model number E****) has a blinking yellow light. When it’s like this my wire...
Want to change plans promo price is different from pricing when on my account. Cannot d...
I am getting lots of date overcharges I want a rep to call me to talk with them ***-***-****
My voice box is full and I have deleted many voice messages, but it’s still not allowin...
Verizon internet does not recognize any info
I purchased a new Verizon Galaxy A** *G phone on Dec *, **** at Best Buy. Phone was set...
Intermittent dial tone. Loud static or hum noise on the line. Occasional incoming cal...
i need to cancel a wireless number as phone was sold**** *** ****

Help me with my issue

Verizon Customer Service Phone Number 800-837-4966 - Info & Statistics

Phone number to dial800-837-4966
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
Average wait35
Current wait35
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or twitter or web
Quality of communication60%
Quality of help79%
Customer votes7,893
Best phone number888-910-4366
Information last updatedSat Dec 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon's 800-837-4966 Customer Service Number

This Verizon phone number is ranked #3 out of 9 because 49,122 Verizon customers tried our tools and information and gave us feedback after they called. The reason customers call 800-837-4966 is to reach the Verizon Customer Service department for problems like Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service. As far as we can tell, Verizon has call center locations in North Carolin or Iowa or India and you can call during their open hours 24 hours, 7 days. Verizon has 9 phone numbers and 12 different ways to get customer help. We've compiled information about 800-837-4966 and ways to call or contact Verizon with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon

Calling Verizon at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon in General

While 800-837-4966 is Verizon's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon Contact Info

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