Amazon Customer Care on Twitter

Getting Amazon's Attention on Twitter by GetHuman

@amazon
Customer Twitter Account
Usually replies within: 22 hours
Best time to tweet: ~10:45am
#6 of 7 contacts
66,249 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Amazon

Hello!*We want to send an inventory. That's why we want to know everything about shippi...
My redeem code code for gift card isn't vaid and I haven't used card
Is there a cashback ** rs offer available now . How can I get the cashback. Tv screen p...
Your comapany have any agreement with the shoppers app? There is a grabbing company wor...
Someone called from amazon headquarter and said you have won a swift desire or cash amo...
I missed my account details
I want replacement of adapter of takara trolley system of ** inch bought in october.pl...
I bought takara trolley system in Oct **** .now adapter is not working .I need adapter...
My one orders is came but not sote my mobile phone cover in short Samsung ***So I can't...
Different item*Bluetooth *Plus one
ID***-*******-*******
orderID***-*******-*******
Please help me Amazon customer *********

Get help with my issue

Amazon Twitter-based Customer Help - Stats

Twitter @ Handle@amazon
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet22
Issue turnaround time28
Rank (amongst all ways to contact)6
Legibility of messaging31%
Customer service rating37%
Customer votes66,249
Information last updatedFri Dec 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Amazon Customer Service through Twitter

Amazon is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Amazon will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Amazon your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Amazon that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Amazon's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Amazon

Of the 7 way(s) to get in touch with Amazon, customers like you claim that the best one is the 888-280-4331 option. From this page you can easily access all the possible contact information options for Amazon as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Amazon? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Amazon

More Companies on Twitter

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
国产亚洲中文日韩欧美综合网_国产欧美亚洲综合第一页_国产欧美日韩亚洲第一页