Bank of America Customer Care on Twitter

Getting Bank of America's Attention on Twitter by GetHuman

@BofA_Help
Customer Twitter Account
Usually replies within: 302.5 hours
Best time to tweet: ~9am
#13 of 20 contacts
47,617 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Bank of America

Agua to cancel All Star canci*n Lyft
i feel like i was racially profiled at boa in virginia beach ,va located on virginia be...
I want to transfer funds in my account: **********: *********** **** to my new area ba...
Can a person email a check for **** dollars to help with a nother persons bills and life.
Need my banking n routing number
Overdraft forgiveness
I could not login because i forgot my password and now my account has been locked beaca...
Overdraft Forgiveness
I would like to report fraud on two of my text I have the payment ID number and the dat...
I made a mistake by using credit card for $*,***, it was the wrong store. I called and...
i want to report fraud on * of my checks from EDD. I have the payment ID number for bot...
MADE MISTAKE OF PURCHASING SOMETHING FOR FAR TOO MUCH MONEY, YOU CAUGHT IT AND ASKED ME...
You declined a $*,*** credit card and I am glad because I made this payment to someone...

Get help with my issue

Bank of America Twitter-based Customer Help - Stats

Twitter @ Handle@BofA_Help
Call-back availableNO
Best hoursMon-Fri 8am-9pm, Sat 11am-8pm EST
Right time to tweet them9am
Expected reply tweet302.5
Issue turnaround time416
Rank (amongst all ways to contact)13
Legibility of messaging37%
Customer service rating77%
Customer votes47,617
Information last updatedFri Dec 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America Customer Service through Twitter

Bank of America is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Bank of America will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Bank of America your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Bank of America that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Bank of America's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Bank of America

Of the 20 way(s) to get in touch with Bank of America, customers like you claim that the best one is the 800-432-1000 option. From this page you can easily access all the possible contact information options for Bank of America as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Bank of America? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Bank of America

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