Comcast Customer Care on Twitter

Getting Comcast's Attention on Twitter by GetHuman

@comcastcares
Customer Twitter Account
Usually replies within: 100 hours
Best time to tweet: ~10:15am
#14 of 15 contacts
37,879 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Comcast

Want to get the internet in my home
Internet not working properly
Transference of Lifeline and Link-up benefits to Xfinity service
Our acct has been on vacation hold since May. In Oct they put us on regular service. As...
I cannot access my bill because I am still listed as a secondary on my ex’s account but...
Intended to cancel service at old house and start new service at new house but instead...
my husbands email has been hacked ..he has lost all his emails and people in his contac...
WiFi is crashing while I’m playing my ps* n it’s been doing it a lot while I’m in a gam...
My WiFi service went out last night
Just want to give a different credit card
Look. I just wanted to talk with a person .*I pay you and it is unbelievably have d jus...
My mother passed away ** July **** of natural causes not, she was **** years old, and s...
new service to be installed today. Desire recommendation for wifi modem to purchase an...

Get help with my issue

Comcast Twitter-based Customer Help - Stats

Twitter @ Handle@comcastcares
Call-back availableNO
Best hoursMon-Fri 9am-1pm, Sat 8am-5pm EST
Right time to tweet them10:15am
Expected reply tweet100
Issue turnaround time141
Rank (amongst all ways to contact)14
Legibility of messaging74%
Customer service rating73%
Customer votes37,879
Information last updatedFri Dec 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Comcast Customer Service through Twitter

Comcast is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Comcast will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Comcast your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Comcast that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Comcast's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Comcast

Of the 15 way(s) to get in touch with Comcast, customers like you claim that the best one is the 800-266-2278 option. From this page you can easily access all the possible contact information options for Comcast as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Comcast? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Comcast

Help from a Real Person

We partner with a company based in San Francisco with live support experts available 24/7. Take advantage of a $1 one-week trial membership and speak with an expert now about your issue.
Chat With an Expert

More Companies on Twitter

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
国产亚洲中文日韩欧美综合网_国产欧美亚洲综合第一页_国产欧美日韩亚洲第一页