GEICO Customer Care on Twitter

Getting GEICO's Attention on Twitter by GetHuman

@GEICO_Service
Customer Twitter Account
Usually replies within: 13 hours
Best time to tweet: ~3:30pm
#6 of 10 contacts
78,591 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting GEICO

I need a Market Value Report to submit to my gap insurance from a total loss.
I need a battery jump now!
I just bought a new car a **' Chevy Malibu financed of course so I put full coverage in...
I want to speak with a representative *I’ve been waiting for a callback all day
Accounts receivable. reimbursement
I’d like to talk with a rep about my current policy and pricing
I need to speak to some one asap please if you wont stay a with your insurance
Speak to a representative about my bill
I am helping my Mom who is **** miles from me. She can't find her Auto Insurance Detail...
I want to know how much I am paying per month for the Lexus
Remove additional driver
Want to discuss my renters insurance coverage
My name is Donna ArsallaRoberts. My Florida drivers license has been suspended due to...

Get help with my issue

GEICO Twitter-based Customer Help - Stats

Twitter @ Handle@GEICO_Service
Call-back availableNO
Best hoursMon-Fri 7am-3:30pm EST
Right time to tweet them3:30pm
Expected reply tweet13
Issue turnaround time13
Rank (amongst all ways to contact)6
Legibility of messaging76%
Customer service rating50%
Customer votes78,591
Information last updatedFri Dec 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GEICO Customer Service through Twitter

GEICO is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GEICO will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GEICO your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GEICO that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GEICO's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GEICO

Of the 10 way(s) to get in touch with GEICO, customers like you claim that the best one is the 800-841-3000 option. From this page you can easily access all the possible contact information options for GEICO as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GEICO? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GEICO

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